FOOD OPERATIONS MANAGER 2 - Sodexo : Job Details

Let your passion for people be the driver of your success at Sodexo. Through your leadership, your team will make a real impact every day.

**Typical Schedule: Monday-Friday**

(Every other weekend rotation)

Sodexo is seeking a dynamic Food Operations Manager 2 to join our food services healthcare team at Erlanger East Hospital in Chattanooga, TN. Erlanger East Hospital is a full service 120-bed community hospital with a lifestyle focus. Erlanger East embraces a healthy lifestyle and is looking for food management to enhance their image in healthy food.

The Food Operation Manager will report to the General Manager and will be responsible for day to day oversight of retail, catering, patient food service satisfaction, and the operational effectiveness at the unit. The department uses At Your Request Room Service for patients and has a Fresh Inspirations Caf. This position will support 20 frontline employees.

Additional Responsibilities:

• Oversite of 10-15 employees in the department
• Responsible for identifying process improvement initiatives and overseeing the implementation.
• Ensures that employees demonstrate an active customer hospitality orientation toward both clients and customers.
• Integrate fully within our clients organization by becoming a trusted adviser with a customer service focus.
• Responsible for driving patient satisfaction results by regularly analyzes patient satisfaction data
• Ensures compliance to food safety, sanitation, and overall workplace safety standards.
• Must meet (or exceed) Sodexo standards of operations.
• Creates a positive environment and successfully motivates and manages team.

Ideal Qualifications:

• Exhibit Sodexos CARES behaviors (Compassion, Accountability, Respect, Enthusiasm and Service)
• Proven ability to develop and grow strong relationships with key facility leaders
• Drive Employee Engagement & Shared Governance
• Have a proven track record of improving Patient, Employee and Customer Satisfaction
• Have extensive knowledge and demonstrated experience with FMS, OMD, Labor Management programs, Expressly For You patient meal service, Health Touch, Cater Trax and Service Depot
• Have extensive experience with Sodexo Food & Physical Safety standards
• Exhibits Drive & Dependability.

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs.

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

Basic Education Requirement - Associate's Degree or equivalent experienceBasic Management Experience - 2 yearsBasic Functional Experience - 2 years work experience in food or culinary services including restaurants, fast food, vending, catering services, institutional services, mall food courts, etc.

Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.