Food Server - North Shore Steak & Seafood - American Place : Job Details

Food Server - North Shore Steak & Seafood

American Place

Job Location : Waukegan,IL, USA

Posted on : 2024-11-24T08:40:00Z

Job Description :
A Food Server is responsible for the experience of the guest. With full knowledge of all menus, food, wine, beer, and spirits, the restaurant server is also a representative of American Place Casino.Essential Job Functions:
  • Consistently following established sequence of service to provide the highest level of service to our guests
  • Building and establishing a personal clientele through guest interaction, name/face recognition
  • Anticipating guests needs and responding appropriately
  • Responsible for a cash bank to insure quick service for our cash paying guests
  • Performing all opening and closing duties daily
  • Maintaining cleanliness of shift area and service bar/stations
  • Working as a team to insure the highest level of guest satisfaction
  • Following all policies and procedures set forth by the company
  • Following all health and safety regulations
  • Communicating effectively with management and team members alike
  • Maintaining the highest level of professionalism with both guests and team members
  • Responsible to comply with all managers and direct supervisor requests
EDUCATION and/or EXPERIENCE:Preferred: Bi-lingual a plusCERTIFICATES, LICENSES, REGISTRATIONS: Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.KNOWLEDGE/SKILLS/ABILITIES:Restaurant servers must possess a working knowledge of the systems used within our company.In particular the cocktail server must be proficient in the following:
  • Opening and closing procedures
  • Food knowledge
  • Beverage knowledge
  • POS System
  • Cash handling procedures
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