FOOD SERVICE AIDE - Margaret Mary Health : Job Details

Location/Department: Cafeteria - Food ServicesFT 75/pp includes weekend and holiday rotations - benefits eligibleShift hours will vary; 6a-2:30p or 6a-6pThis position will primarily be responsible for coordinating patient menus and having daily interactions with patients regarding meal selections.Job Summary:Food Service Aides assist in preparation of high quality, nutritious foods for patient tray line & the cafeteria. Aides help to assemble trays, stock pantries, assist patients with completing their menus, run trays to patient rooms & clean dishes. Food Service Aides comply with all state & federal food safety guidelines. Food Service Aides spend most of their time in the kitchen area, but do stock pantries & run trays to other areas of the hospital. Supervisory Responsibilities: None Duties/Responsibilities:

• Completes daily sanitation/cleaning duties as assigned.
• Covers all hair with hairnet/cap when in kitchen area.
• Does not wear jewelry, nail polish, fake nails or excessive makeup while working.
• Completes weekly & monthly sanitation duties thoroughly as assigned.
• Wears apron in work area & remove dirty aprons when going to onstage area.
• Washes hands thoroughly & at times outlined in the Infection Control Policy.
• Cleans & sanitizes using approved solutions according to departmental policy.
• Records food temperatures during production, before holding & before serving.
• Checks quality, temperature & appearance of food being served, relaying any problems to supervisor.
• Dates & covers all prepared food placed in refrigerator.

As Dishroom

• Dishes, cafeteria trays & other cooking utensils are washed using proper cleaning & sanitizing techniques.
• Clean dishes, trays, silver & other cooking utensils are put away when dry.
• Stocks all pantries as listed on par stocking sheet, rotates stock & checks for expiration dates.
• All cafeteria trash is taken out & the bag replaced.
• Dish machine temps are recorded accurately at the start & end of the shift.
• Dish room is cleaned thoroughly including stray dishes, etc. that get stuck in the machine.
• Dish room area is mopped & cleaned using appropriate cleaning solutions.
• Completes daily cleaning duties as assigned.
• Serves on the line or cashes when necessary, in a friendly, personable manner.
• Keeps trays & trash cleaned up in the café & trays restocked in café.
• Take food carts up when ready to take up. Pick up dirty carts when done.
• Clear carts with dirty dishes & clean them thoroughly. Run silverware through dish machine.
• Help set up carts for catering. Deliver catering carts & pick up catering when done. Clean dishes & put things away.
• Assist with putting stock away on delivery days.
• Assists other team members as needed.
• Check Versatrac
• Brings food cart & trays down to dish room after lunch.
• Assists nursing staff with passing trays.

As Second

• Clears the printer each morning of diet orders & prepares menus for that day.
• Prepares lunch & dinner cold food trays accurately.
• Utilizes garnishes &/or proper plate presentation techniques.
• Prepares snacks for patients.
• Answers the phone using the MMH greeting & prepares/runs trays to patients in a timely manner.
• Takes temperatures & records them accurately.
• Completes & records an accurate tray count before each meal.
• Sweeps kitchen & takes trash out in tray room.
• Cleans pans out of steam table after meal service & refill with water.
• Works with dish room to clear, wash & put away dishes/cooking utensils/trays & silver.
• Empty trash in café & take trays back to dish room in a timely manner.
• Assist with putting stock away on delivery days.
• Prepares patient trays for tray line using proper silver & condiments per diet order.
• Refills the milk, butter, & creamers on the tray line.
• Refills all condiments in tray room after each meal.
• Prepares drinks & cups of ice for patients for tray line.
• Works with dish room to clear & put away dishes.
• Accurately sets up catering carts, delivers & picks up when needed.
• Assists other team members as needed.
• Check Versatrac
• Assists nursing staff with passing trays.
• Turns on base warmer

As Aide

• Set up danishes, donuts & muffins in café. Set up salad bar with fruit & parfait for breakfast.
• Operates cash register in a friendly, positive manner.
• Accurately records cash on hand & turns in café cash & register receipts.
• Clean sandwich bar & refill
• Keep tomato, pickle, & lettuce filled in grill room. Fill all juices, milk, & water in café.
• Fill cold case
• Accurately sets up catering carts, delivers & picks up when needed.
• Cleans & sanitizes tables in café.
• Assists with checking & putting stock away when truck comes in.
• Prepares doctors' lunches & delivers timely.
• Fill ice machines in café & keep coffee machine clean.
• Fill all paper products in café.
• Assists other team members as needed.
• Check Versatrac
• Serve breakfast in cafeteria
• Make sandwiches for cold case

As PC

• Check Versatrec
• Accurately records patient's diet & diet changes in the Med Surg card-x.
• Reviews menu choices with each Med Surg/OB patient & records likes/dislikes.
• Explains diet to each patient & provides diet education as needed.
• Notifies dietitian if additional education is required.
• Accurately checks every patient menu to determine correct diet is being followed & supplements/snacks listed.
• Assists with Patient Identification Monitoring.
• Assists nursing staff with passing trays.
• Provides meal substitutions to patient trays as needed based on patients likes/dislikes.
• Prepares clear & full liquid diets as needed.
• Notifies tray line of last-minute diet changes & discharges.
• Completes daily meal rounds.
• Prepares trays for patients as needed.
• Attends & participates in RD/PC meetings.
• Cleans & stocks fridges on Med Surg, Special Care & OB units.
• Provides snacks & beverages for medical staff lounge. Ensures coffee machine is filled & working daily.
• Delivers between meal snacks & nourishments to areas.
• Provides coffee, snacks & bereavement trays as needed to patient families.
• Completes basic diet therapy course provided by Registered Dietitian & maintains competency by completing yearly review & test.
• Acts as liaison between nursing & food service team members by communicating concerns & compliments in a positive manner.
• Provides meals for the patient's family if they are unable to leave the patient.
• Delivers late trays as needed from kitchen to patient's room.
• Monitors patient discharges to prevent unnecessary tray preparation & delivery.
• Independently manages tasks during the day utilizing input from food service staff, dietitians, nurses & patient needs in an effective & efficient manner.
• Stocks ER/SDS/LAB/DR lounges & any other areas as needed.
• Picks up patient menus at the end of the day to prepare for the following day.
• Delivers trays & menus as needed during the day.
• Restocks stocking cart each day.
• Assists with bi-weekly ordering.

Required Skills/Abilities:

• Ability to read & follow patient counts
• Strong customer service skills, able to speak with guests & serve food
• Utilize some kitchen equipment, such as dishwasher & food processor

Education and Experience:

• Minimum high school diploma or equivalent
• No work experience required

Physical Requirements:

• Frequent walking, standing, pushing, pulling, stooping, kneeling, reaching, talking, & use of hands
• May need to lift up to 25 lbs; occasionally up to 50 lbs