HOP Shops - Home of the Famous Disco Bathrooms (150MM+ TikTok/YouTube/FB/IG views) and as seen on TV in NKY & Cincinnati, as well as globally on various late night show Monologues.Our primary focus is to create a great customer experience through exceptional service. As a Food Service Manager, you will need to be skilled in food management, stocking products, and maintaining a clean, safe retail environment. This position requires good communication and cash-handling skills and good personal grooming habits. Physical requirements include standing up to 8 hours during a shift.Responsible for managing food service operations, policies, and procedures and meets federal and state requirements.
- Oversee the day-to-day operations and prepare food.
- Plan for and purchase food.
- Ensure food in storage meets adequate freshness.
- Ensure program follows proper sanitation procedures.
- Ensure safety standards are maintained while food is being cooked.
- Prepare and serve the food.
- Respond to customer preferences and complaints.
- Set prices for each product, prices are approved through Director of Store Operations.
- Purchase and maintain equipment, including refrigerators, stoves, and microwaves.
- Keep records of supplies and purchases.
- Maintain the food service area.
- Do dishes daily.
- Garbage emptied by end of shift.
- Counters cleaned and organized.
- Help CSA's with the coffee/fountain area.
This position also requires the Food Service Manager to open the store, cook and prepare, and work at the register until a Customer Service Associate comes on duty to take over. Also required to opens the second register if need be, to assist the Customer Service Associate on duty.