Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing the highest quality candy and providing superior customer service. See's is a leader in the confectionary industry with over 250 retail shops across the USA. We are seeking friendly, enthusiastic individuals who are passionate about providing great customer service.
Job Description Summary: To effectively strategize, create, execute and manage a broad range of marketing, promotion, and advertising programs for retail and wholesale businesses. Leverage creative, strategic and analytical skills to solve seasonal and ongoing business challenges. This is a temporary role to commence mid-October to April/May 2025. The pay range for this position is expected to be between $117,040k - $146,300k annually; however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience.
Job Description: Key Responsibilities: - Develop, manage and support integrated and omni-channel marketing campaigns. Responsible for execution, from planning stages through creative direction, and analysis. Includes, but not limited to:
- E-mail marketing program
- Traditional/print campaigns
- Promotions and offers
- Marketing collateral
- Mall and shop location marketing
- Retail marketing
- Collaborate with retail, ecommerce, wholesale and merchandising partners to understand annual and seasonal business goals in support of planning compelling marketing programs.
- Partner with Director of Marketing and channel owners to develop, execute and analyze promotions. Includes ownership of terms & conditions and communication of approved promotions to relevant departments.
- Collaborate with marketing team to align strategies and ensure consistent customer experience across all marketing channels.
- Own and manage email content strategy and content calendar.
- Partner with Marketing Solutions Manager to build email campaigns relevant to determined customer journeys.
- Collaborate with channel inventory managers to ensure product availability for planned marketing campaigns.
- Partner with Marketing Associate to write effective creative briefs for internal creative team and external agencies.
- Conduct creative reviews and provide approvals ensuring integrity of brand voice.
- Strategize and develop target markets, segmentation and budgets for advertising activities.
- Develop circulation strategies based on past sales/promotions, demographics and marketing and revenue goals.
- Strategize and own customer and employee survey programs, including goal setting, content, execution and reporting.
- Monitor the marketplace for industry best practices providing perspective on best-in-class email and traditional marketing opportunities.
- Foster and maintain purposeful and influential relationships with senior leadership and internal partners including but not limited to creative, retail, shops, wholesale, e-commerce, digital marketing, merchandising and manufacturing.
- Implement measures to ensure programs can be monitored for effectiveness.
- Report on key performance indicators.
- Protect and manage the See's Brand at all times.
- Directly manage Marketing Associate.
- Performs special projects as assigned by management.
- Responsible for identifying opportunities to enhance technology and innovation that will improve departmental effectiveness.
- All See's staff must be committed to the company's core principles and workplace values, including diversity and inclusion.
Core Capabilities: - Relationship management: internal and external.
- Strong communication skills
- Project management:
- Highly organized
- Prioritizes and manages multiple and competing priorities
- Effective and efficient time management
- Prepare and assess success of programs against key Performance Indicators (KPIs).
- Budget management.
- Provide quality assurance (QA).
Minimum Qualifications: - Seven to ten years of marketing and advertising experience with a multi-channel retailer, preferably with annual sales in excess of $500M.
- Retail experience preferred.
- Relevant print media buying/planning, event and retailer marketing experience.
- Strong analytic and problem-solving skills, detail-oriented mind-set and ability to manage multiple projects and priorities.
- Self-starter who takes initiative with strong planning and project management skills.
- Proven ability to work under tight deadlines and adapt to shifting priorities.
- Strong interpersonal skills.
- Experience managing and negotiating with partners/vendors.
- Experience with Salesforce Marketing Cloud, Google Analytics and Survey Monkey preferred.
- Proven ability to run successful campaigns with little supervision.
- Exceptional verbal, written and presentation skills
- Bachelor's degree in Marketing, Communication or related field; equivalent related work experience may be considered in lieu of degree.
- Proven ability to learn new technologies quickly and manage change efficiently, proactively and in a positive manner.
See's is an EOE See's will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable local, state or federal law (including San Francisco Ordinance #131192 and Los Angeles Municipal Code 189.00).