Front Desk Administrative Assistant - SUNY Upstate Medical University : Job Details

Job Summary:

* The responsibility of the administrative assistant is to provide outstanding quality customer service to patients, families, referring providers, departmental physicians and staff and other customers of the office. Perform a variety of secretarial and administrative duties.

* Schedule new patient/new consult appointments- request medical records

* Register new patients; obtain signatures and face photos and upload into computer; print and file demographic information; input diagnosis codes into EMR.

* Schedule follow-up appointments; pull follow up charts; update medical records for follow-up charts; obtain insurance authorizations as needed; verify and update demographic, insurance, and HIPAA information as needed.

* Schedule CT/MRI/PET scan appointments, obtain insurance authorizations as needed.

* Maintain physicians time off schedules; block out time/update computer; notify and reschedule patients as needed.

* Contact patients to cancel/change appointments due to weather or machine problems.

* Arrange transportation for patients as needed.

* Coordinate scheduling with other departmental offices as needed

Minimum Qualifications:

High school or equivalent and two years of directly related medical secretary/office experience. Will consider equivalent combination of education and experience.

Preferred Qualifications:

Experience with electronic medical records preferred

Experience with the Epic EHR System preferred

Work Days:

Monday - Friday 8:00 a.m. - 4:30 p.m.

Message to Applicants:

Our benefits package includes health, dental and vision insurance, eligibility for employer 401k funding after 1 year (3% quarterly/5% annual on vesting schedule), tuition reimbursement, generous paid time off, including vacation and personal time, paid sick leave, holidays and floating holidays.

G3: $16.00 - $25.88

Please note the salary information shown is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as internal equity, market and business considerations.

Recruitment Office: MedBest Medical Management