Front Desk Administrator - Town House Specialty Cleaning : Job Details

Job Title: Front Desk Administrator

Location: In-Person

Job Type: Full-time

Job Overview: We are seeking a friendly and organized Front Desk Administrator to be the first point of contact for our applicants, staff, visitors and to provide essential support to our HR department. The ideal candidate will possess excellent communication skills, a professional demeanor, and the ability to multitask effectively in a dynamic environment.

Key Responsibilities:

Front Desk Duties:

• Answer Phones: Promptly respond to incoming calls, direct calls to the appropriate departments, and take messages as necessary.

• Greet Applicants: Welcome walk-in and scheduled applicants and instruct them in the application process in a professional and courteous manner.

• Greet Visitors: Welcome staff, clients and guests in a professional and courteous manner, directing them to the appropriate person or department.

• Email Communication: Use MS Office to compose, send, and respond to emails professionally and in a timely manner.

• Administrative Support: Assist with administrative tasks such as filing, data entry, scheduling appointments, and handling incoming/outgoing mail.

• Maintain Reception Area: Keep the reception area clean, tidy and presentable, ensuring a professional and welcoming atmosphere.

• Maintain Kitchen Area: Keep kitchen clean organized and well stocked.

• Office Supplies and Equipment Maintenance: Keep up with maintenance of office equipment and office supplies.

HR Duties:

• Administrative Support: Assist with document filing, scheduling and preparation of materials.

• Recruiting Support: Support the HR team in recruitment processes, including instructing applicants during the application process.

• Onboarding Process: Assist with onboarding new employees, including scheduling interviews, preparation of materials, orientation and distribution of uniforms.

• Employee Training: Help organize and assist with employee training sessions and events.

Qualifications:

• Language: English and Spanish proficiency required.

• Experience: Minimum of 1-2 years of proven experience in a front desk or administrative role. Basic knowledge of HR principles and practices is preferred.

• MS Office Proficiency: Strong proficiency in MS Office, particularly Outlook for email communication, as well as Word and Excel.

• Communication Skills: Excellent verbal and written communication skills with the ability to interact professionally with applicants, clients and staff.

• Organizational Skills: Ability to handle multiple tasks, prioritize effectively, and maintain a high level of organization.

• Professional Appearance: Maintain a neat and professional appearance at all times.

• Problem-Solving Abilities: Capable of resolving issues independently and efficiently.

• Attention to Detail: Keen attention to detail and the ability to accurately log and track appointments, and communications.

• MUST be available to work on Thursday's from 10:00AM to 6:00PM.

If you have the above qualifications and are looking for an excellent opportunity with a dynamic growth-oriented company, please reply to this posting with your resume.

What We Offer:

Salary: $18 - $20 Hr

Benefits:

Health insurance

Dental insurance

Vision insurance

Commuter benefits

401k

Sick leave

PTO

Physical setting: Office

Schedule: Monday to Friday

Work Location: In person