Front Desk Agent - Crystal Springs Resort : Job Details

Crystal Springs Resort is looking for friendly upbeat individuals who have a love for hospitality and customer service to fill the Front Desk Agent position. The Front Desk Agent will insure a positive first impression for our internal and external guests and assist guests with any requests in a courteous, friendly, professional manner.

Responsibilities:

* Checking guests into the hotel

* Handling check-out and any billing questions they may have

* Posting charges

* Troubleshooting any guest requests and concerns

* Reservations, including entering bookings into the computer, monitoring availability and taking reservation calls as needed

* Be responsible for all cash transactions and maintain a personal cash bank

* Keep abreast of all information regarding the resort and the surrounding area

Qualifications:

* Excellent in-person communication and interpersonal skills

* Excellent telephone and communication skills

* Outgoing, friendly and organized

* Professional appearance and attitude

* Able to handle multiple tasks quickly and efficiently

* Overnight availability is a plus

* Hotel front desk experience is preferred

Enjoy Crystal Springs Employee Perks!

* Discounted Minerals Sports Club Membership

* 30% Dining/Retail Discount

* 30% Spa Discount

* Discounted Stays at the Hotels

* Discounted admission to Events & Festivals

* Complimentary Golf