front desk agent - Comfort Inn& Suites : Job Details

EducationSecondary (high) school graduation certificateTasksRegister arriving guests and assign roomsProcess group arrivals and departuresTake, cancel and change room reservationsProvide information on hotel facilities and servicesProvide general information about points of interest in the areaProcess guests' departures, calculate charges and receive paymentsBalance cash and complete balance sheets, cash reports and related formsMaintain an inventory of vacancies, reservations and room assignmentsFollow emergency and safety proceduresClerical duties (i.e. faxing, filing, photocopying)Answer telephone and relay telephone calls and messagesAssist clients/guests with special needsContact customers to deliver requested wakeup callsProvide customer serviceWork Conditions and Physical CapabilitiesAttention to detailFast-paced environmentPersonal SuitabilityClient focusDependabilityEfficient interpersonal skillsExcellent oral communicationExperienceExperience an assetDuration of employment: PermanentLanguage of work: EnglishHours of work: 40 hours per week#J-18808-Ljbffr