Marriott
Job Location :
Palm Springs,CA, USA
Posted on :
2024-12-18T18:41:16Z
Job Description :
Guest Services Agent at MVW, you will assist in providing our Owners/guests with experiences and events to make memorable vacation memories, where meaningful moments are made together. Where great benefits lead to a life fulfilled. Competitive Pay Medical/ Dental/ Vision/401 K opportunities Travel discounts Credit Union Membership Tuition Reimbursement Professional Counseling & Family Support Growth and Development Opportunities - Benefit Eligibility will vary by position As a Guest Services Agent, a typical day will include: Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities. Actively listens and responds positively to guests' questions, concerns, and requests and contacts other departments to help resolve guest issues. Identifies and explains room features to guests (e.g., use of room key, ice and vending areas, etc.) Follows up with Owner/guests to ensure their requests or p...Agent, Front Desk, Guest Service, Hotel
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