Front Desk Associate - CAI : Job Details

Front Desk Associate

CAI

Job Location : Lancaster,PA, USA

Posted on : 2024-10-23T23:06:19Z

Job Description :

Job ID Number

R4028

Employment Type

Full time

Worksite Flexibility

Onsite

Job Summary

As the Front Desk Associate you will assist with retail store work that may include customer contact involving greeting customers when they enter the store, or call on the telephone to gather appropriate information, scheduling meetings, etc.

Job Description

We are looking for a Front Desk Associate to assist with our client's retail store work. This position will be a full-time 4+ month contract and on-site.

What You'll Do

  • Greet and assist customers in a professional and friendly manner

  • Organize and schedule meetings using Outlook and TEAMS

  • Accurately enter data into various systems

  • Answer and direct phone calls to the appropriate person or department

  • Assist with payment processing using basic payment systems

  • Work independently and as part of a team to ensure smooth office operations

  • Maintain and organize calendars for team members

What You'll Need

Required:

  • HS diploma/GED required

  • Experience facing customers, be it in retail or other customer-service positions

  • Experience working both independently and within a team; must be pleasant to work with and helpful with customers, able to answer questions, etc.

  • Experience answering phones, data entry, holding conversations, organizing calendars

  • Basic computer skills - Excel, Outlook, Teams, some experience with payment systems helpful

Physical Demands

  • Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards

  • Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

  • Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor

#LI-KM1

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to [email protected] or (888) 824 – 8111.

Equal Employment Opportunity Policy Statement

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.

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