FRONT DESK ASSOCIATE - MCPEAKE HOTELS /HILTON/TOWNSUITES : Job Details

FRONT DESK ASSOCIATE

needed at Hilton Garden Inn in Aberdeen, NC

The front desk agent is the first contact many of our hotel guests encounter. It is vital that you be friendly, smiling, and welcoming at all times. The front desk agent must enjoy interacting with guests and helping them make their stay with us exceptional.

Responsibilities:

• Processing guest check-ins and check-outs

• Answering multi-line phone system

• Making reservations

• Handling guest issues

• Problem solving

• Dusting/cleaning/disinfecting

• Constant communication with other hotel departments

• Professional attitude and demeanor

• Processing payments

What are we looking for?

• Hotel experience is preferred, but not necessary.

• You must be comfortable with computers.

• You must be familiar with the surrounding area (Aberdeen, Southern Pines, Pinehurst), or willing to become familiar quickly.

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

Hospitality - We're passionate about delivering exceptional guest experiences.

Integrity - We do the right thing, all the time.

Leadership - We're leaders in our industry and in our communities.

Teamwork - We're team players in everything we do.

Ownership - We're the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

Quality • Productivity • Dependability • Customer Focus • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

Send resume to:

[email protected]

or Apply in person at 155 South Hill Road, Aberdeen, NC 28315