Front Desk Attendant - Texas Family Fitness : Job Details

Join Texas Family Fitness as a Front Desk Attendant – Be the Heart of Our Community!Are you energetic, personable, and passionate about fitness? Texas Family Fitness is seeking enthusiastic Front Desk Attendants who can create an outstanding first impression for ourmembers and guests. As the face of our club, you'll welcome everyone, ensure smooth daily operations, and help build a fun, family-friendly atmosphere. If you enjoy interacting with people and want to be part of a vibrant fitness community, we want you on our team!Key ResponsibilitiesDeliver Exceptional Customer Service

• Be the Friendly First Impression – Greet every member and guest warmly, making them feel valued and at home.
• Engage and Support – Handle inquiries with knowledge and enthusiasm, assisting members both in person and over the phone.
• Resolve Issues Positively – Address guest concerns professionally, ensuring every interaction ends on a positive note.
• Maintain an Inviting Space – Keep the lobby clean, organized, and welcoming, reflecting our family-focused values.

Membership Management

• Welcome and Farewell – Ensure each member feels acknowledged when arriving and leaving.
• Support Membership Goals – Help with check-ins, confirmations, referrals, and cancellations, promoting family memberships to enhance retention.
• Safety First – Ensure children are safely escorted to the Kids Club by adult members.

Account Management

• Protect Privacy – Keep all member information confidential and up-to-date.
• Maintain Accurate Records – Update account and payment information to support seamless billing and member service.

What We're Looking For

• Education: High school diploma (completed or in progress).
• Experience: Customer service experience preferred, but we provide training.
• Personality: Outgoing, enthusiastic, and athletic, with a positive, team-player attitude.
• Skills: Basic computer skills, multitasking ability, and thrives in a fast-paced setting.
• Flexibility: Available for flexible hours, including weekends and holidays.
• Passion for Fitness: Genuine interest in health and fitness to inspire members.

Why Join Us?At Texas Family Fitness, you're more than a front desk attendant – you're part of a community dedicated to health, wellness, and positive change. Bring your energy, passion, and love for fitness to help every member feel at home.Apply today to join a team where you can grow, connect, and make a difference every day!