Front Desk Attendant - Berry Hill Resort : Job Details

The Berry Hill Resort and Conference Center, located in South Boston, Virginia, is seeking a part-time front desk attendant. A front desk attendant is the first point of contact with guests and handles all stages of a guest's stay. A typical day of a front desk attendant involves making reservations, checking guests in, checking guests out, and helping accommodate any special requests. The position also involves gathering the necessary information to make sure each guest calling in or staying at the Berry Hill Resort has questions answered in a timely manner. Candidate must be available to work nights, weekends, and holidays. A front desk attendant must be able to: - Greet guests in a friendly and professional manner - Ensure the accuracy of guest information at both check-in and check-out - Answer phone calls and respond to inquiries or direct calls to appropriate departments - Provide information about hotel amenities, services, and local attractions - Handle guest requests and complaints promptly and efficiently - Keep the front desk and lobby area clean and organized - Process payments and maintain gift shop inventory - Work with hotel staff to ensure a positive guest experience The ideal candidate is polite, courteous, and detail-oriented, with an interest in improving guest experience both through day-to-day activities as well as through additional projects. Customer service experience is preferred. Historic Landmark in the Heart of South Boston The Berry Hill Resort & Conference Center, Virginia's premier wedding venue, resort and conference center, is nestled amongst a tree-lined forest covering 700 acres in the heart of historic South Boston, Virginia. This National Historic Landmark welcomed its first guests to the beautiful Virginia countryside in 1728. Our History About three miles west of South Boston, on the north side of the Dan River, an inconspicuous farm road turns south off the River Road. The half-mile drive, once lined with stately ailanthus trees, now all but gone, ends at a mossy stone wall enclosing a shady park of some thirty acres, in the center of which, riding the crest of a low hill, stands Berry Hill, the majestic home of the Bruces. The completeness of the property's composition is remarkable. It is even more remarkable that a house of such grandeur should so long have remained almost totally unknown outside the Halifax County area. The reason for this seems to be its remoteness from the other great mansions of the Commonwealth. Justly acclaimed as the finest example of domestic Greek Revival architecture in the United States, Berry Hill was chosen in 1968 for inclusion in the book, Architecture in Virginia, commissioned by then Governor Mills Godwin.