Front Desk Clerk - Luxbury Inn & Suites : Job Details

Front Desk Position - Maryville

Start today being the up front person at Luxbury Inn & Suites Hotel, located at 805 Foothills Mall Drive, full-time position.

Seeking a smiling face who enjoys helping our travelers both in person and on the telephone.

Applicant MUST be willing to work weekends 3-11 pm shift, have good grammar, own transportation and apply for job in person.

Some Duties Include:

• Perform all check-in and check-out tasks

• Manage online and phone reservations

• Inform customers about payment methods and verify their credit card data

• Register guests collecting necessary information (like contact details and exact dates of their stay)

• Welcome guests upon their arrival and assign rooms

• Provide information about our hotel, available rooms, rates and amenities

• Respond to clients complaints in a timely and professional manner

• Liaise with our housekeeping staff to ensure all rooms are clean and tidy to accommodate guests needs

• Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests

• Upsell additional facilities and services, when appropriate

• Maintain updated records of bookings and payments

Training will be provided for this job in the hospitality field. Great, fun working environment. Email [email protected]

Luxbury Inn & Suites is conveniently located in the heart of Maryville in Blount County, in the Foothills of the Great Smoky Mountains. We are an equal opportunity employer.