Front Desk Clerk - Eureka Resort : Job Details

Become an Employee-Owner!Eureka is Nevada's first 100% employee-owned casino resort. Being an Employee Ownership Stock Plan, or ESOP, our employee owners are held to a high standard of behavior and results.Eureka has been ranked number 35 on Fortune Magazine's list of Best Medium Workplaces and for the third consecutive year, Eureka has been named a Great Place to Work-Certified company.SUMMARY: The Front Desk Clerk assists guests by registering them into the hotel and settling their account upon check out.ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Interact positively and effectively with co-workers
• Acknowledge and greet customers who approach the front desk or hotel lobby
• Gives clear directions to guests
• Complete required paperwork for various front desk transactions and input information in the computer
• Process cash transactions and input information in the computer
• Process credit card transactions
• Check guests in and out of hotel
• Follow departmental policies and procedures
• Conduct telephone transactions
• Record and input wake-up call requests
• All other duties as assigned