Front Desk Clerk (Markle Evangeline Residence) - The Salvation Army : Job Details

Overview

Responsible for the day-to-day running of the front desk reception, including ensuring all issues raised by residents and visitors is handled promptly, responding to telephone calls, resident questions, check-ins, and check-outs, Also, handling other clerical tasks. The ability to work flexible hours (e.g., Weekends and Holidays).

Responsibilities

+ Undertake front desk daily duties.

+ Keep records of arrivals and departure of residents

+ Attend to residents needs and concerns in a friendly and cordial manner.

+ Ensure that residents follow all in-house rules and policies.

+ Ensure all visitors (family, friends, and delivery persons.) and all non-Salvation Army/Sodexo employees working in building sign in/out and provide them with a visitor's pass,visitors are to be politely challenged as to the reason for entering the residence.

+ Assist the Admissions department as needed, as agreed by Director of Operations

+ Assist with creating photo IDs for all new residents and verify Markle resident IDs.

+ Monitor security video cameras and reports to administration unusual activities.

+ Process payments for fees.

+ Answer calls in a polite, friendly manner and forward calls or take messages as needed.

+ Accept packages and faxes and sort out daily mail.

+ Be aware and sensitive to the cultural and social population served.

+ Contact and inform the maintenance department of the floor number when the fire alarm rings.

+ Maintain log for borrowed resident keys.

+ Handling application and other clerical tasks.

+ Assist with room inspections as needed for current residents and incoming residents.

+ Monitor RDP database.

+ Maintain log for keys.

+ Assist with preparation of welcome packages for all arriving guests as needed.

+ Supervise security guards.

+ Monitor use of the fitness center including securing and processing approved Informed Consent and Waiver of Liability for residents participating in the fitness activities and program using the fitness room.

+ Perform other tasks and duties as assigned by the Salvation Army administration.

Qualifications

+ High School Diploma or GED

+ Ability to communicate effectively in English (written and verbal)

+ Good Computer Skills (Microsoft Office)

Job LocationsUS-NY-New York

Job ID 2024-12754

Category Administrative

Compensation Salary is $18.00/HR

Type Regular Full-Time