Front Desk Coordinator - MountainOne : Job Details

EOE Statement All qualified applicants will receive consideration for employment without regard to race, color, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, religion, age (40 and older), equal pay, disability or genetic information (including family medical history or genetic tests or services), and retaliation for filing a charge, reasonably opposing discrimination, or participating in a discrimination lawsuit, investigation, or proceeding. (Compliant with the new VEVRAA and Section 503 rules). Solely to help us comply with government record keeping, reporting and other legal obligations as required under these and other laws and regulations, we ask that you please fill out the Applicant Data record. This data is for analysis and affirmative action only. Submission of this information is voluntary. Failure to provide this information will not jeopardize or adversely affect any consideration you may receive for employment. We appreciate your cooperation. This data is for periodic government reporting and will be kept in a Confidential File separate from the Application of Employment. DescriptionProvide a friendly and helpful 'first impression' for clients entering the MountainOne office. Must be outgoing and team oriented. This multi-task position is mainly responsible for prompt, courteous, professional service to call-in and walk-in clients.Primary Responsibilities:

• Demonstrates and consistently practices the MountainOne Customer Service standards
• Answer all incoming calls and directing to appropriate Account Manager or department.
• Greet, Assist, and direct clients as needed.
• Be responsible for gathering items to be picked up by courier (scanning, interoffice items, etc.).
• Claim assistance related to data entry, tow reimbursement, downloads, and closure.
• Open and distribute mail.
• Sort, close and put postage on outgoing mail.
• Daily shredding of confidential data/documents.
• Assist Account Managers as needed.
• Backup to processing.
• Projects for clean-up or update of the computer system as needed.
• Keep office supplies and equipment stocked as needed.
• Any other duties which are required by management.

Position Requirements Qualifications:

• High School Diploma.
• Ability to learn insurance work methods and procedures.
• Ability to verbally effectively present information to clients, company and agency staff.
• Ability to be self-motivated, provide problem-solving capabilities and prioritize multiple tasks.
• Commitment to the company's culture and established service standards.
• Ability to deal with and show discretion in confidential matters.
• 25% availability to travel outside of 25-mile radius and report to any office.
• Ability to sit, drive, bend, answer the phone, and perform computer input

Location MountainOne- N Adams Full-Time/Part-Time Full-Time This position is currently accepting applications.