Front Desk Coordinator - Part Time - Haverford Township : Job Details

The Front Desk Coordinator is the first face of Haverford Township's Community Recreation and Environmental Center (The CREC). This position requires an energetic self-starter with great people and communication skills to work at and coordinate the Front Desk. Excellent customer service is required. The Front Desk Coordinator will be friendly, courteous and responsive to customer's questions. They will greet all visitors with a smile and welcome them to the facility. The front desk answers phones, accepts deliveries and takes registrations and point of sale transactions. The position also provides support to program staff and interfaces with Recreation management software.This is a part-time position and will be scheduled 2-3 shifts per week, with one being an evening shift (approximately 12-18 hours per week).Qualifications:

• Warm and friendly demeanor with co-workers, CREC patrons, and visitors
• Work well with others, as well as work independently.
• Excellent communication skills.
• Ability to deal with a varied customer base and a wide age range.
• Ability to problem-solve and multi-task.
• Computer literate - Proficient in MS Office, ability to learn Recreation and POS Software.
• HS diploma or equivalent.

Essential Functions:

• Greet guests and visitors to the facility.
• Register participants for membership packages, classes, programs, and activities.
• Answer and route phone calls to staff.
• Address and answer questions regarding the facility, programs, activities, and rentals.
• Bring questions and concerns to the attention of the Operations Supervisor or Manager on Duty.
• Other duties as assigned.

Physical Demands:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.While performing the duties of this job, the employee is frequently required to sit, talk, listen, read, write and type. The employee is occasionally required to walk; climb stairs; use hands to operate, finger, handle, or feel objects, tools, or controls; and reach with hands and arms.Work Environment:The Community Recreation and Environmental center is a busy location that handles over 100 visitors daily for Fitness programs, pickle ball, walking track, youth programs, and rentals. The work is performed in a fast pace, high energy environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.