Front Desk Coordinator - Vista & Encinitas - 132371 - University of California System : Job Details

Payroll Title:

HOSP BLANK AST 3

Department:

FACULTY PRACTICE ONCOLOGY

Hiring Pay Scale

$26.18 - $32.54 / Hour

Worksite:

Encinitas

Appointment Type:

Career

Appointment Percent:

100%

Union:

EX Contract

Total Openings:

1

Work Schedule:

Days, 8 Hour Shifts, Monday - Friday

#132371 Front Desk Coordinator - Vista & Encinitas

Extended Deadline: Mon 12/9/2024

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UC San Diego values equity, diversity, and inclusion. If you are interested in being part of our team, possess the needed licensure and certifications, and feel that you have most of the qualifications and/or transferable skills for a job opening, we strongly encourage you to apply.

UCSD Layoff from Career Appointment: Apply by 9/30/2024 for consideration with preference for rehire. All layoff applicants should contact their Employment Advisor.

Special Selection Applicants: Apply by 10/10/2024. Eligible Special Selection clients should contact their Disability Counselor for assistance.

DESCRIPTION

Under the supervision of the Cancer Center Clinic Operations Manager, the Front Desk Coordinator is responsible for various clerical and administrative duties in support of daily patient services within all clinical areas. The scope encompasses greeting patients, check-in and check-out procedures, patient registration, insurance verification, and appointment scheduling for various Cancer Services clinics.

The Front Desk Coordinator conducts registration, insurance, and authorization verification, updating patient demographics, appointment arrival, audit billing documents, disposition appointments, co-pay collection, managing/monitoring petty cash drawer, answering multi-line incoming calls, scanning of all incoming medical records, and working closely with Cancer Center physicians, nurses, staff and other UCSD departments. Other related duties are assigned as needed.

MINIMUM QUALIFICATIONS

* Three (3) years of relevant experience in a healthcare setting.

* Prior scheduling experience.

* Proven knowledge of third-party payors, including federal, state, and private health plans.

* Experience with patient check-in/check-out and cash handling.

* Demonstrated experience with insurances and authorizations.

* Knowledge of appointment scheduling systems, preferably Epic.

* Microsoft applications, including MS Word, Excel, Outlook, Teams, and PowerPoint.

* Possess strong computer skills and be able to work between multiple systems during calls.

* Must have excellent customer service skills.

PREFERRED QUALIFICATIONS

* Epic-Cadence experience.

* Medical terminology.

* Outpatient oncology experience.

* Experience in a large, complex healthcare setting.

* Bilingual in Spanish/English.

SPECIAL CONDITIONS

* Work locations focused in Vista and Encinitas but includes Murrieta, Rancho Bernardo, La Jolla, Hillcrest, and Kearny Mesa locations as needed. Occasional weekend/holiday coverage. Occasional overtime.

* Must be able to work various hours and locations based on business needs.

* Employment is subject to a criminal background check and pre-employment physical.

Pay Transparency Act

Annual Full Pay Range: $54,664 - $67,944 (will be prorated if the appointment percentage is less than 100%)

Hourly Equivalent: $26.18 - $32.54

Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Hiring Pay Scale referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Annual Full Pay Range may be broader than what the University anticipates to pay for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).

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If employed by the University of California, you will be required to comply with our Policy on Vaccination Programs, which may be amended or revised from time to time. Federal, state, or local public health directives may impose additional requirements.

If applicable, life-support certifications (BLS, NRP, ACLS, etc.) must include hands-on practice and in-person skills assessment; online-only certification is not acceptable.

UC San Diego Health is the only academic health system in the San Diego region, providing leading-edge care in patient care, biomedical research, education, and community service. Our facilities include two university hospitals, a National Cancer Institute-designated Comprehensive Cancer Center, Shiley Eye Institute, Sulpizio Cardiovascular Center, the only Burn Center in the county, and and dozens of outpatient clinics. We invite you to join our team!

Applications/Resumes are accepted for current job openings only. For full consideration on any job, applications must be received prior to the initial closing date. If a job has an extended deadline, applications/resumes will be considered during the extension period; however, a job may be filled before the extended date is reached.

To foster the best possible working and learning environment, UC San Diego strives to cultivate a rich and diverse environment, inclusive and supportive of all students, faculty, staff and visitors. For more information, please visit UC San Diego Principles of Community.

UC San Diego is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age or protected veteran status.

For the University of California's Affirmative Action Policy please visit:

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UC San Diego Health maintains a marijuana and drug free environment. Employees may be subject to drug screening.

Misconduct Disclosure Requirement: As a condition of employment, the final candidate who accepts a conditional offer of employment will be required to disclose if they have been subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct; received notice of any allegations or are currently the subject of any administrative or disciplinary proceedings involving misconduct; have left a position after receiving notice of allegations or while under investigation in an administrative or disciplinary proceeding involving misconduct; or have filed an appeal of a finding of misconduct with a previous employer.

a. Misconduct means any violation of the policies or laws governing conduct at the applicant's previous place of employment, including, but not limited to, violations of policies or laws prohibiting sexual harassment, sexual assault, or other forms of harassment, discrimination, dishonesty, or unethical conduct, as defined by the employer. For reference, below are UC's policies addressing some forms of misconduct:

* UC Sexual Violence and Sexual Harassment Policy

* UC Anti-Discrimination Policy

* Abusive Conduct in the Workplace