FRONT DESK - JCCs of North America : Job Details

The Katz JCC is looking for front desk staff o work with JCC Members.

ESSENTIAL FUNCTIONS

* Support, greet and assist all visitors creating a warm experience

* Support process of enrollment such as tours, guest questions and promotions available

* Demonstrate the ability to effectively communicate with community members and coworkers in person, and on the phone

* Manage membership accounts and access to activities including the fitness center, pool and events within the JCC.

* Ensure computer system is updated with current billing and demographic information

* Help provide a safe atmosphere for members, visitors and staff by utilizing the JCCs system for proper enrollment, check in and facilitation of emergency needs that arise

RESPONSIBILITIES INCLUDE:

* Greeting members at checking

* Directing members to proper locations and providing information to members

* Assist in keeping a clean and organized space

* Membership inquiries in person and over the phone

* Enrollment and renewing memberships

* Processing new memberships