Front Desk - Barbour Orthopaedics : Job Details

Duties:Consist of but is not limited to. Arrive to work on time with a positive & upbeat attitude. Complete opening checklist to ensure our lobby and workstation are presentable and tidy. Prepare to assist our patients and other team members. Check patients in, prepare documents as needed, upload patient documents to practice software, forward any relevant information to the proper department. Answer minimal phone calls and document the call in the patient's chart. Check patients out and schedule future appointments as ordered by the clinic. Complete the next day appointment check list, to ensure all important details are listed in the appointment comments and confirm insurance activeness. Monitor patient flow and report any issues to the practice manager. Prepare and upload EOD reports and statistics to the proper parties. Complete closing checklist to ensure all needs for the next day are addressed.Job Requirements: Bilingual (Spanish) Preferred Degree Preferredo High School or Equivalent Requiredo Some College Preferred Work History Required/Preferredo Demonstration of reliability in a previous role lasting more than one year.o Employment at a company with high customer service values preferred. Extensive experience with Microsoft 365, NextGen or other EHR systems. Ability to manage multiple projects, tasks, and requests concurrently. Ability to effectively deliver clear, concise written and verbal communication. Ability to excel individually while assisting and encouraging team members daily, foster positive relationships between all departments, and the ability to bring actual or potential problems to leadership. Strong prioritization and documentation skills. Ability to work under pressure with competing demands requiring ability to effectively organize and prioritize workload and time. A willingness to follow a detailed proven system to perpetuate the vision of the company and its culture. Team oriented and coachable personality