Front Desk - Healthcare Express : Job Details

Do you make great first impressions? Are you someone who never meets a stranger? If so, HealthCARE Express is looking for reliable, energetic individuals to join our Director of First Impressions (D.O.F.I.) team. As the face of the company, this front desk position plays a critical role in our organization and patient care.Responsibilities: Greet patients and verify their information.Provide assistance when needed.Answer phone calls courteously and promptly.Ensure clinic forms are replenished.Maintain accurate payment records for patient accounts.Scan patient information and verify insurance.Maintain confidentiality in line with HIPAA regulations.Address patient concerns in a timely manner.Work professionally with both patients and medical staff.Remain flexible for cross-training opportunities.Occasionally take on tasks outside the usual scope of practice to help drive our organization's mission forward. Compensation: $15.00 and up per hour, depending on experience.Schedule: 12-hour shifts, rotating weekends, 30+ hours per week.Benefits: Health Insurance, Dental, Vision, Life Insurance, Short Term Disability, Long Term Disability, Accident Insurance, Critical Illness, Benefit Time Off, and Bereavement Leave.Job Requirements: Strong organizational skills.Strict confidentiality.Effective communication.Exceptional customer service.Familiarity with clinical office operations and basic computer systems. This position plays a pivotal role in the growth of our organization. We encourage personal development and pride ourselves on a fun work environment, complete with monthly themed dress-up days.About Us:HealthCARE Express operates 16 urgent care facilities, a specialty clinic, and a medical billing department across Texas, Arkansas, Oklahoma, and Louisiana.Training:All new hires must attend a 5-day training session in Texarkana, TX, as part of the onboarding process.#J-18808-Ljbffr