Front Desk - East Carolina University : Job Details

Job Title Front Desk Position Number 400325 Vacancy Open to All Candidates Time-Limited No Department Homepage Advertising Department DENTAL MEDICINE, SCHOOL OF Division Academic Affairs Classification Title 10422 Administrative Support Specialist Competency Level 2 - JourneyWorking Title Administrative Support Specialist - Journey - Ross Hall Number of Vacancies 1 Full Time Equivalent (FTE) 1.0 Full Time or Part Time Full Time Recruitment Range $34,602 - $49,406 Anticipated Hiring Range $34,602 - $41,865 Salary Grade Equivalency GN06 Work Schedule Monday - Friday Work Hours 8:00 am - 5:00 pm Position Location (City) Greenville Job Category Staff - Office/Clerical Organizational Unit OverviewThe School of Dental Medicine is composed of ten administrative offices and four academic departments. The Administrative units include the Offices of the Dean, Vice Dean, Associate Dean for Student Affairs, Associate Dean for Research, Associate Dean for Clinical Affairs, Associate Dean for Extramural Clinical Practices, Associate Dean for Faculty Affairs, Assistant Dean for Dental Education and Informatics, Assistant Dean for Academic Success and the Assistant Dean for Business Operations and Financial Affairs. The four academic departments are Surgical Sciences, Pediatric Dentistry, Orthodontics and Dentofacial Orthopedics, General Dentistry and Foundational Sciences.Included in the mission of the School of Dental Medicine is to educate dental care providers (both dental students and dental residents) and to address the oral health care needs of the underserved population of North Carolina. The School of Dental Medicine meets these missions by operating dental clinics that provide both educational experiences for the dental students and residents and provides dental care to the residents of North Carolina. These clinics occur in both Ross Hall in Greenville, North Carolina, as well as Community Service-Learning Centers located throughout North Carolina. To operate these clinics, appropriate dental auxiliaries and clinical staff are needed.Job DutiesThis position serves in a business support role for patients, dentists, dental students, and other staff at the ECU School of Dental Medicine to optimize practice policies and procedures. These functions require 100% of the employees' time and effort. This position, located in Ross Hall, is the primary clinical facility of the ECU School of Dental Medicine. It is involved in the following functions: registration of patients, patient scheduling, cashiering, outpatient charge entry, telephone operations, setting clinic templates, retrieving insurance breakdowns, and other duties as assigned.DENTAL MEDICINE SUPPORT POSITION - NOT SUBJECT TO STATEHUMANRESOURCES ACT.Employment in this position provides eligibility to participate in the UNC Optional Retirement Program (ORP) which offers matching employer contributions and employee control of investment choices, along with eligibility to participate in various Voluntary Supplemental Retirement Plans (401k, 403b. 457). This position is not eligible to participate in the NC Teachers' and State Employees' Retirement System (TSERS). Additionally, this position offers multiple voluntary options for Medical, Dental, Vision, and Life Insurance as well as various supplemental plans including Critical Illness, Flexible Spending Accounts, Cancer, and Disability.Minimum Education/ExperienceHigh school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.License or Certification required by statute or regulationNonePreferred Experience, Skills, Training/EducationExperience working in a dental practice preferredBilingual in Spanish a plusFamiliar with medical or dental clinical software applications preferredLicense or Certification required by the DepartmentNoneSpecial Instructions to Applicant* Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application. Do not write 'see resume' on your application when completing the job duties section.* If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).* Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.* Applicants must be currently authorized to work in the United States on a full-time basis.Job Open Date 03/06/2025 Job Close Date - Positions will be posted until 11:59 p.m. EST on this date; If no closing date is indicated, the position will be posted until filled and may close at any time after the recruitment has been completed. 03/17/2025 Open Until Filled No Quick Link for Direct Access to Posting Alternate optionIf no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on budget, UNC salary administration, and/or candidate qualifications.Nondiscrimination StatementEast Carolina University is committed to workforce success and cultivating a culture of care for our employees. ECU prohibits unlawful discrimination and harassment based on race/ethnicity, color, genetic information, national origin, religion, sex, sexual orientation, gender identity, age, disability, political affiliation, and veteran status. All qualified applicants will receive consideration for employment without regard to their protected veteran status or disability.Individuals requesting accommodation under the Americans with Disabilities Act Amendments Act (ADAAA) should contact the ADA Coordinator at (252) ###-#### (Voice/TTY) or [email protected] for EmploymentFinal candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. ECU participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. If highest degree earned is from an institution outside of the U.S. and its territories, final candidates are required to have their degree validated as equivalent to the degree conferred by a regionally accredited college or university in the U.S.Department for People Operations, Success, and OpportunityIf you experience any problems accessing the system or have questions about the application process, please contact the Department for People Operations, Success, and Opportunity at (252) ###-#### or toll free at 1-866-###-#### or send an email to [email protected]. Our office is available to provide assistance Monday-Friday from 8:00-5:00 EST.