Front Desk Receptionist - Padel Up : Job Details

Everyone knows how important first impressions are. At Padel Up, our reception team is responsible for creating a welcoming environment for our guests. Whether at the host desk or the reception, their duties can include:

• Greeting visitors: Welcoming guests to the space and showing them what PadelUp has to offer.
• Answering phones: Answering incoming calls from guests and making outbound calls to guests who may be running late.
• Administrative tasks: Assisting in the guest registration process for first-time visitors and updating player profiles.
• Scheduling: Maintaining Padel Up guest calendar to ensure that players are respectful of their reservation times. This is vital to the success of Padel Up's daily play calendar.
• Correspondence: Interacting with the guests and creating a friendly and inviting atmosphere.
• Supplies: Overseeing any necessary supplies and inventory.
• Other tasks: Having a great attitude and showing up with your best every day.

Receptionists should have excellent communication and interpersonal skills, be organized, and be able to multitask. They should also be customer-focused, active listeners, and able to stay calm under pressure.