Front Desk Receptionist - Holiday Inn Express, Plattsburgh : Job Details

We are currently seeking a Hotel Front Desk Receptionist. Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Job Responsibilities:

• Provide the highest quality of service to the customer at all times.
• Promptly and effectively deal with guest complaints and requests.
• Check guests in and out efficiently and in a friendly manner.
• Take reservation requests
• Block rooms and handle special requests.
• Monitor room availability.
• Open and close shifts; make cash drops.
• Ensure all credit cards, cash, and change funds are balanced throughout each shift.

• Flexible Schedule
• Customer service attitude.
• Excellent communication and organizational skills.
• High school diploma or equivalent verbal, written, and administrative skills.