Front Desk Receptionist - Elkins Park Periodontics : Job Details

Front Desk Receptionist Position at Elkins Park Periodontics

Overview: Elkins Park Periodontics is seeking a dedicated and professional front desk receptionist to join our team. The ideal candidate will have experience in a front desk role within the dental, medical, banking, insurance, or related fields. This position requires excellent communication skills, proficiency with computers, and a friendly, welcoming demeanor.

Responsibilities:

• Greet and welcome patients as they arrive at the office.
• Schedule and confirm patient appointments.
• Manage patient check-in and check-out procedures.
• Answer phone calls, respond to inquiries, and direct calls to appropriate personnel.
• Maintain and update patient records in the practice management software.
• Handle billing and insurance verification.
• Collect payments and manage financial transactions.
• Ensure the waiting area and front desk are clean and organized.
• Assist with other administrative tasks as needed.

Requirements:

• Previous experience in a front desk role, preferably in a dental, medical, banking, insurance, or similar environment.
• Proficient with computer systems and practice management software.
• Excellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Ability to maintain a professional and friendly demeanor.
• High school diploma or equivalent