Front Desk Sample Technician - Actalent : Job Details

Job Title: Front Desk Sample TechnicianJob DescriptionWe are seeking a dedicated Sample Technician to join our team. The successful candidate will connect with customers, take requests, answer phones, and schedule shipments. This role involves entering data, maintaining records, handling samples, and ensuring all pertinent information concerning testing, reporting, and billing is accurately entered into the computer system as per applicable Standard Operating Procedures (SOPs). The Sample Technician will also be responsible for generating reports, assembling samples for analysis, and maintaining cooperative working relationships with other employees.Responsibilities

• Connect with customers, take requests, answer phones, and schedule shipments.
• Enter data and maintain records.
• Receive samples for analysis and enter all pertinent information concerning testing, reporting, and billing of samples in the computer system per applicable SOPs.
• Properly handle and distribute samples for testing.
• Understand and follow Quality System documents relevant to responsibilities, such as the Quality Manual and SOPs.
• Handle samples according to instructions received from clients.
• Operate standard office equipment including computers and copiers.
• Work interactively with the technical staff to help ensure that clients' expectations are met with regards to testing, reporting, and invoicing.
• Generate reports for daily department sample schedules, shipping lists for samples to be sent to other laboratory locations for testing, and other required information.
• Assemble samples to be prepared for analyses and samples to be delivered to other laboratory locations for testing; maintain records of the samples shipped to other laboratories.
• Maintain neat and accurate records.
• Maintain files of information received with samples.
• Maintain cooperative working relationships with other employees.
• Communicate clearly orally and in writing to co-workers.
• Ensure proficient typing ability, accuracy, and speed.

Essential Skills

• Knowledge of SOPs.
• Proficiency in Microsoft Office.
• Strong communication and people skills.
• Experience in laboratory and environmental sampling.

Additional Skills & Qualifications

• Associate's Degree in science preferred, or equivalent.
• High School Diploma required.

Work EnvironmentThe work schedule is Monday through Friday, 8 AM to 5 PM, with rare occasions requiring additional hours to ensure everything is shipped out for the day. The company offers a growing, family-owned culture and feel, and training will be provided by the lab director.About Actalent Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500. Diversity, Equity & Inclusion At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent
• Maintaining an inclusive environment through persistent self-reflection
• Building a culture of care, engagement, and recognition with clear outcomes
• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email [email protected] for other accommodation options.