Front Desk Staff / Receptionist - Northwest School of Music : Job Details

Your Desk Shift: Weekends and potential substitute on the weekdays. Current shift will have varying start times that we can discuss. 9am will be the earliest start time for your assigned shifts. Start date: March 2025 As a Front Office Team Member you will be required to:

• Maintain communication in regards to your schedule
• Provide services in a timely and professional manner
• Render services at the rate established at NWSM
• Honor scheduling policies agreed to by students at the time of their enrollment
• Inform NWSM of lessons canceled by students
• Attend all mandatory meetings
• Not possess, use, sell, or be under the influence of alcohol or drugs while conducting NWSM business
• You will observe all anti-harassment and non-discrimination laws in the performance of your services
• Submit and participate in a criminal background check
• Greet students and families, answer questions, run orientation, and make people feel welcome
• Communicate with staff and students through approved avenues
• Participate in studio events and recitals
• Take card information and payments
• Answer the phones, emails, texts, and in person inquiries
• Execute Call Campaigns with provided student lists
• Check-In all NW Students when they enter the building
• Completing opening / closing procedures

This employment offer is contingent upon the successful completion of orientation, training, background check, completed intuit employment forms, and this email signed and returned.