Front Desk Student Accommodation Assistant - Rutgers University : Job Details

Position Details

Position Information

Recruitment/Posting Title Front Desk Student Accommodation Assistant Posting Number 24TM0480 Department Office Svcs Stdnts wDisability Overview

Rutgers, The State University of New Jersey, is a leading national research university and the State of New Jersey's preeminent, comprehensive public institution of higher education. As one of the largest employers in the State of New Jersey, Rutgers University is committed not only to the students and the State that we serve, but also to the faculty and staff who work on our campuses.

For two consecutive years, Rutgers is ranked on Forbes' list of America's Best Large Employers. Rutgers holds #64 of 500 employers and is the #1 New Jersey employer on the publication's 2023 list. Rutgers' commitment to its employees includes maintaining and fostering a safe, diverse, and respectful workplace environment, creating employment opportunities for our nation's military veterans, and ensuring accessibility and accommodation for individuals with disabilities.

Posting Summary

Rutgers, The State University of New Jersey, is seeking a Front Desk Student Accommodation Assistant for the Office of Disability Services (ODS). The position will assist with the facilitation and coordination of accommodations for eligible students in accordance with Section 504 of the Rehabilitation Act of 1973, Section 508 of the Rehabilitation Act of 1998, the Americans with Disabilities Act of 1990, and the Americans with Disabilities Amendments Act of 2008.

Among the key duties of this position are the following:

* Helps students with the registration process, and any work therein.

* Handles production of notices given to a student outlining their accommodations.

* Secures note-takers which may include corresponding with students and faculty.

* Coordinates exam arrangements which may include working with registered students, professors, staff, and proctors.

* Trains students on using assistive technology approved from our office as an accommodation.

* Answers questions about services, via phone, email, and in person.

* Handles other duties as assigned

Position Status Part Time Hours Per Week 19.9 Daily Work Shift Day Work Arrangement FLSA Nonexempt Position Salary 18.00 Payroll Designation PeopleSoft Terms of Appointment Temporary Staff Appointment - Hourly

Qualifications

Minimum Education and Experience

* High School diploma or equivalent, and/or up to 4 years of relevant office experience.

Certifications/Licenses Preferred Qualifications

* Bachelors degree or equivalent education/experience.

* Previous customer service experience.

* Previous work in disability services or the health fields a plus.

Required Knowledge, Skills, and Abilities

* Must be able to work efficiently and effectively in a fast paced environment.

* Excellent communication skills; listening, oral and written.

* Must have Microsoft Office software skills.

Equipment Utilized Physical Demands and Work Environment

Special Conditions

Posting Details

Posting Open Date 11/22/2024 Posting Close Date 12/03/2024 Open Until Filled No Special Instructions to Applicants Regional Campus Rutgers University-New Brunswick Home Location Campus Livingston (RU-New Brunswick) City Piscataway State NJ Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address:

Posting Specific Questions

Required fields are indicated with an asterisk (*).

* * Do you have a high school diploma or equivalent, and/or up to 4 years of relevant office experience?

* Yes

* No

* * Are you a Rutgers student?

* Yes

* No

* * Do you have experience working with students with disabilities?

* Yes, I have experience working closely with students with disabilities

* Yes, I have some experience working with individuals who have disabilities

* No, I do not have any experience

Applicant Documents

Required Documents

* Resume/CV

* Cover Letter/Letter of Application

* List of Professional References (contact Info)

Optional Documents