Front Desk Supervisor - Hampton Inn - Maine Course Hospitality Group : Job Details

Description: Do other front desk people come to you for help? Maybe it is time to step into a supervisory position Help run the department of first impressions using your problem-solving skills and leadership Co-ordinate and communicate to ensure guest reservations, requests and standards are met. Ensure each guest enjoys top notch service from the front desk Serve as a role model regarding professionalism and team performance. Lead our Front Desk Team and positively impact lives every day Front Desk Supervisor General Responsibilities: Supervise the day to day operations of the Front Desk Operate the front desk and assist guests with needs Manage the operations of the front desk including check in and check out Answer the phone and direct calls in a friendly and professional manner Train and monitor performance of front desk personnel and build a team Maintain Knowledge of area, events and hotel offerings Maintain good customer relations, answer questions, resolve concerns in a timely manner Maintain communication between departments Complete Administrative reports as requested Benefits: Weekly Paycheck 401k plus generous company match Paid Time Off Health Dental Vision Travel Discounts Company Scholarships for you or your family Career Development Opportunity Requirements: Front Desk Supervisor Requirements Include: Minimum 1 year front desk operations experience Supervisory experience a plus Good interpersonal skills in person, written and over the phone Fluent Communication in English both spoken and written Ability to communicate in Spanish a plus Schedule flexibility Availability Nights, weekends and Holidays Ability to stand and walk for extended periods of time PM21 PI3721423d432f-25448-#######4