Front Desk Supervisor - Atrium Hospitality : Job Details

Hotel:La Vista Embassy Suites12520 Westport ParkwayLa Vista, NE 68128Front Desk SupervisorAtrium SPIRIT - where teamwork, passion and appreciation ignite service excellenceWe are seeking a full-time associate for this role. If you are interested in this opportunity, please note that we invite you to attend an open interview with us:2:30-4:30pm Thursday, November 14th at the Embassy Suites La VistaEvenings-based positionThis is an evenings-based position. Typical shifts will be 3:00pm-11:30pm, and will include regularly working Fridays, Saturdays, and Sundays, and two other weekdays.Get To Know Us:The La Vista Embassy Suites & Conference Center, located in La Vista, Nebraska, just off I-80, is a full-service hotel and conference center with 257 well-appointed suites and a vast 60,000 square feet of meeting space. We pride ourselves on offering exceptional guest experiences with our complimentary made to order breakfast and evening reception, on-site restaurant, indoor pool, and 24-hour fitness center. Join our team and be a part of the exceptional hospitality we provide.Salary Range: $15.00 - $15.75/hr.We are looking for a highly motivated individual to join our Front Desk team as the Front Desk Supervisor. The ideal candidate uses their engaging personality to create a memorable first impression for our guests while helping to lead our front desk team with checking in and registering guests.Responsibilities:Provide exceptional customer service by being engaging and taking sincere interest.Check guests in, ensuring proper credit is received, special requests are noted and fulfilled, and accurate information is established.Conduct pre-assignment of hotel rooms, which includes VIPs, repeat guests, and any special requests.Help to resolve problems through recovery when things aren't quite right.Train all new Front Desk Agents to provide exceptional customer service.Supervise daily shift process ensuring all team members adhere to standard operating procedures.Work closely with the Maintenance and Housekeeping teams to communicate and coordinate the day.What do we need from you to be successful in this role?Previous hotel front desk experience is a must; supervisory skills training or experience is preferred.Excellent verbal and written communication skills with an outgoing and engaging personality.Ability to pick up computer skills easily, as the hotel operates off a Property Management System.Must be able to stand for the duration of the shift.Flexibility to work days, early mornings, evenings, weekends, and holidays.Benefits:Daily PaySignificant Travel Discounts on Marriott and/or Hilton properties401k PlansMedical InsuranceOther property specific benefitsWhen you're an Atrium Associate, you're a part of a crucial workforce providing the ultimate Ë Home Away From Home' for our guests. We reward your efforts with a competitive compensation plan and other benefits and perks that allow you to offer your best to our guests.Atrium Hospitality provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.#J-18808-Ljbffr