Front Desk/Unit Clerk 4P-8P or 4P-12A - Sena Kean Manor : Job Details

We are currently seeking a full-time Front Desk/Unit Clerk at our Long Term Care Facility. If you have strong customer service skills and a desire to strive for a positive work environment we encourage you to apply.

This individual is responsible for the following tasks including, but not limited to:

• Answering of phones;
• Scheduling and/or re-scheduling of patient appointments;
• Provide quality customer service to all patients of the practice;
• Ability to understand medical terminology and facilitate calls from patients to the appropriate staff members and providers.

SPECIAL SKILLS AND ABILITIES REQUIRED:

• Must be able to work independently and efficiently while handling multiple tasks.
• Must have the ability to think proactively when handling patient calls and correspondence of a confidential nature while exercising sound judgment at all times.
• Strong organizational skills are required to multi-task effectively and efficiently.
• A high level of interpersonal communication skills, both verbal and written, is required.
• High school diploma required
• Candidate must have a medical assistant background

This individual must be able to demonstrate the knowledge and skills necessary to provide exemplary customer service and care and interact appropriately to the demographics of the patients and individuals served by this practice, as specified.