FRONT END COORDINATOR - Fresh Thyme Market : Job Details

If youre someone who has a genuine desire to help people live better and healthier lives, join us as we work to be a trusted resource in our communities, offering real people, real food at real affordable prices across the Midwest. If you are ready to immerse yourself in an environment, that helps shoppers naturally, intuitively, and enjoyably find real, honest, affordable goodness to meet them wherever they are on their wellness journey, wed like to hear from you. Join us to begin YOUR journey and be a part of the Fresh Thyme Market Team!

Fresh Thyme Rewards

• Weekly pay

• Scheduling flexibility

• Paid parental leave

• Team member discount

• Career growth opportunities

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Are you passionate about the retail grocery market and organic products? Are you a leader? Are you ready to join one of the fastest growing companies in the retail grocery market? If so, Fresh Thyme Farmers Market is the place for you! Our unique business model, fast paced and growing environment, promote from within culture, and excellent benefits make Fresh Thyme the best employer in the grocery market. Careers have been blooming at Fresh Thyme since our inception in 2012 - yours should be no different!

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The Coordinator team member is responsible for the efficient expedition of customer sales transactions at the front registers. Must maintain proper control of cash, ensure customer satisfaction, and safeguard company assets. They are required to assist customers as needed and maintain a friendly, energetic demeanor. This position requires adhering to all procedural guidelines.

Essential Duties & Responsibilities

• Ensures customers receive outstanding service through the checkout lanes
• Greets customers entering store and responds promptly to customer needs.
• Assists in overseeing the accurate and efficient operation of all cash registers.
• Receives payment by cash, check, credit cards, gift cards, or automatic debits.
• Operates cash register by passing price coded items across electronic scanner to record price, enter PLU or UPC manually, compile printed list, and display cost of customer purchases, tax, and rebates on monitor screen.
• Maintains clean and orderly checkout areas and makes sure no personal items are in the area.
• Assures completion of all Point of Sale (POS) transactions and the proper control of all cash at the registers.
• Models exceptional, fast and friendly customer service
• Reviews Customer Survey and customer feedback from previous day or week
• Prepares, packages, stocks store and display merchandise appropriately
• Price change compliance
• Food safety compliance
• Ordering of manual ordered items
• Stock, rotate, and merchandise facing products according to department procedure
• Ensure all inferior out of code products are not sold and removes from display
• Ensures all products are accurately priced and sales prices are maintained and up to date
• Provides consultation to customers when needed regarding consumer products
• Execute ad set compliance including signage
• Meet or exceed sales floor condition expectation in respective department
• Promotes a safe work environment
• Reliable and consistent attendance required
• Proper usage of production planner and fresh dashboard
• Other daily tasks as required

Education and Experience

• High school diploma or its equivalent required
• 2-3 years of related retail experience
• One year of management experience
• Previous experience in a natural foods industry is a plus.

Knowledge, Skills, and Abilities

• Demonstrated ability to communicate to team members in the organization in a way that provides clear and precise direction
• Demonstrated ability to resolve conflict and by addressing root cause issues
• Demonstrated ability to manage multiple tasks
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions
• Demonstrated ability to consult with customers on all areas pertaining to their department
• Demonstrated ability to lead an organization that practices working safely at all times
• Demonstrated ability to mentor team members in all areas of the organization including team members in hourly positions.
• Successful completion of all required certifications
• Serv Safe Certification

Job Function Analysis

Physical Demands

• Sit Rarely 12 hours
• Stand Continuously 18 hours
• Walk Continuously 28 hours
• Drive Frequently 2-4 hours
• Balance Frequently 3466%
• Bend Occasionally 133%
• Climb (26 ft) Occasionally 133%
• Crawl Occasionally 133%
• Crouch/Squat Occasionally 133%
• Kneel Occasionally 133%
• Reach (forward & overhead) Frequently 3466%
• Twist (45 degrees at waist) Occasionally 133%

Lifting/Carrying

• 010 lbs. Occasionally 133%
• 1125 lbs. Occasionally 133%
• 2650 lbs. Occasionally 133%
• 51100 lbs. Never 0%

Repetitive Motion

Right & Left Grasping Frequently 3466%

Fine Manipulation Occasionally 133%

Pushing and Pulling Occasionally 133%

Lower extremities Never 0%

Environmental Conditions:

Some extreme temperatures are possible. Some ventilation and exhaust fans.

The above declarations are not intended to be an all-inclusive list of the duties and responsibilities of the job described, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended only to describe the general nature of the job.