Front Office Agent - Full-time - Hyatt Hotels : Job Details

Join us for this incredible opportunity to be part of our Front Office team as a Host at Miraval Austin Resort and Spa located in Austin, Texas. Not only will you be part of a rock-star team, but you will also get to be part of a company that earned a top spot on Fortune's 100 Best Companies to Work For in 2023!

* Free room nights, Discounted and Friends & Family Room Rates*

* Retirement Saving Plan options such as 401K or Roth*

* Paid Time Off*

* Paid Family Bonding Time and Adoption Assistance*

* Tuition and Wellbeing Reimbursement*

* Free colleague meals during shift

* Employee Stock Purchase Plan*

* Access to resort facilities including spa services, programming, hiking trails and gym

* Discounts at various retailers -Apple, AT&T, Verizon, Headspace and many more

* Exact benefit package is contingent on status

Front Office Hosts are responsible for the guest registration process, the departure process as well as for the communication of hotel services and promotions. Individuals in this role do assist in all aspects of the guest arrival and departure experience including but not limited to luggage assistance, luggage delivery, valet parking, and property tours. This highly visible role gives opportunity for casual conversation and has a direct impact on creating the guest experience. Other duties may include processing forms of payment and responding to guest inquires. You'll be the face of Miraval Austin as a member of our Front Office team.

* A true desire to satisfy the needs of others in a fast-paced environment

* Refined verbal and written communication skills

* Ability to stand for long periods of time

* Must have flexible schedule to include weekends and holidays

* Previous Hospitality experience preferred but not required

* Valid Driver's License due to frequently driving hotel and/or guest vehicles

* Ability to lift, push, pull moderate weight up to 75 lbs

Hyatt is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status