Job Location : Burbank,CA, USA
Benefits:
Retirement Plan
Competitive salary
Health insurance
Paid time off
Benefits/Perks
Retirement Plan
Health insurance
Paid time off
Bonuses
Holiday Pay
Job Summary
We are seeking a friendly and experienced Front Office Assistant Receptionist/Scheduler to join the team at our busy medical practice. As a Front Office Assistant Receptionist, you will be responsible for answering phone calls, scheduling appointments, verifying insurance eligibility, processing medical record requests and scanning medical records. The ideal candidate is very detailed oriented, organized, has strong customer service and interpersonal skills, is reliable, and works well independently and within a team.
Responsibilities:
Answer phones promptly and professionally
Schedule patient appointments
Verify insurance coverage and eligibility
Request prior authorization from managed health plans
Data entry of demographics and medical history in scheduling and EMR Systems
Request and/or download medical records when necessary
Process medical record requests
Scan medical records
Assist front or back office, when necessary
Qualifications:
Must have at least 2-3 years of recent experience in front office
Proficiency in using office software and electronic medical record systems
Previous experience in insurance verification, in a healthcare setting
Familiarity with managed care plans and insurance terminology
Experience in managing patient appointments and office schedule
Excellent verbal and communication skills
Strong organizational skills with the ability to prioritize tasks effectively
Ability to multitask and handle multiple phone lines simultaneously
Strong attention to detail and accuracy in data entry and record keeping
Ability to handle sensitive information maintain patient confidentiality
Strong work ethic and positive attitude
Proficient computer skills
English, Spanish (preferred)
Job Type: Full-time (Monday – Friday)
Pay: $19.00 - $23.00 per hour
Expected hours: 36 – 40 per week