Front Office Manager - AltaMed : Job Details

Grow Healthy

If you are as passionate about helping those in need as you are about growing your career, consider AltaMed. At AltaMed, your passion for helping others isn't just welcomed - it's nurtured, celebrated, and promoted, allowing you to grow while making a meaningful difference. We don't just serve our communities; we are an integral part of them. By raising the expectations of what a community clinic can deliver, we demonstrate our belief that quality care is for everyone. Our commitment to providing exceptional care, despite any challenges, goes beyond just a job; it's a calling that drives us forward every day.

Job Overview

This position is responsible for managing the day-to-day operations of the Front Office team. Working closely and in collaboration with the clinic RN Manager, in partnership with the Clinic Administrator, the Front Office Manager will lead by example in meeting the expectations of our patients, internal and external customers by ensuring the delivery of the highest quality patient experience. With large/multi-clinic oversight, the Front Office Manager will measure the Front Office team performance against quality, patient experience and front office goals; identifying trends and implementing process improvements while maintaining consistent training for front office staff. The Front Office Manager will also maintain the provider templates of a large/multi-site clinic and work closely with Patient Access and Front Office Processing to ensure appropriate access for our patients. Provider clinic leadership support in absence of Clinic Administrator.

Minimum Requirements

1. AA degree or currently enrolled in undergraduate program that will result in a Bachelor's degree required.

2. A minimum of five years of supervisory/management experience in a customer facing organization required; healthcare front office setting preferred.

3. BLS for Healthcare Providers certification required.

4. Bilingual: English/Spanish/Mandarin/Cantonese depending on location preferred.

Compensation

$82,070.94 - $102,588.68 annually

Compensation Disclaimer

Actual salary offers are considered by various factors, including budget, experience, skills, education, licensure and certifications, and other business considerations. The range is subject to change. AltaMed is committed to ensuring a fair and competitive compensation package that reflects the candidate's value and the role's strategic importance within the organization. This role may also qualify for discretionary bonuses or incentives.

Benefits & Career Development

* Medical, Dental and Vision insurance

* 403(b) Retirement savings plans with employer matching contributions

* Flexible Spending Accounts

* Commuter Flexible Spending

* Career Advancement & Development opportunities

* Paid Time Off & Holidays

* Paid CME Days

* Malpractice insurance and tail coverage

* Tuition Reimbursement Program

* Corporate Employee Discounts

* Employee Referral Bonus Program

* Pet Care Insurance

Job Advertisement & Application Compliance Statement

AltaMed Health Services Corp. will consider qualified applicants with criminal history pursuant to the California Fair Chance Act and City of Los Angeles Fair Chance Ordinance for Employers. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if AltaMed Health Service Corp. is concerned about a conviction directly related to the job, you will be given a chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report.