Front Office Manager - Gecko Hospitality : Job Details

Job Description Job Description Front Office Manager Luxury FORBES Resort $70,000-$80,000 Sedona, AZ Nestled in the breathtaking landscapes of the Southwest, this premier luxury resort offers an unparalleled experience for both guests and team members alike. As the Front Office Manager, you'll lead and inspire the Guest Services teams, including Front Desk, PBX, Bell Staff, Group Rooms Coordinator, and Concierge, ensuring they deliver exceptional service that reflects the resort's prestigious standing. With a focus on maintaining financial oversight and enhancing guest interactions, this role is a pivotal part of crafting unforgettable experiences in a setting that is nothing short of enchanting. Read more to learn more about this Front Office Manager position in Sedona, AZ. Job Title: Front Office Manager Location: Sedona, Arizona Job Qualifications: ? Bachelor s degree from a four-year college or university; or equivalent related work experience or training. ? Preferably 2 years Front Desk supervisory skills and hotel/resort operations experience. ? Must have strong organizational skills, excellent written, and verbal communication skills. ? Must be able to perform and prioritize multiple tasks with ease. ? Computer skills required. ? Strong guest and team member relations skills. ? Physical ability to perform tasks that require walking, standing, bending, and occasionally driving a golf cart. Job Responsibilities: As a Front Office Manager in our Sedona location, your primary responsibilities will include: ? Overseeing all Guest Services departments including, Front Desk, PBX, Bell Staff, Group Rooms Coordinator, and Concierge departments. ? Providing visionary and strategic direction to the team. ? Monitoring payroll and labor costs, creating department budgets, and effectively controlling expenses. ? Implementing and ensuring adherence to service standards for a consistent high-quality guest experience. ? Interacting with VIP s, Homeowners, and Group Coordinators as necessary. ? Conducting performance reviews and hiring new staff as necessary for the departments. ? Acting as Manager on Duty as required, working closely with all departments to ensure luxury service standards are practiced. The position of Front Office Manager at our prestigious Sedona location allows the successful candidate to dive into hands-on leadership, ensuring our Forbes standards are practiced and delivered in every interaction. So, if you are passionate about guest service and have the qualifications to match, apply to join us at our Sedona location today and become a Front Office Manager in a resort that's synonymous with luxury, quality and enchanting experiences. Send your resume to Danielle Salerno DanielleGeckoHospitality.com ZRDH Company Description Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its Clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals. At Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's personality. With this insight comes a greater understanding of how values fit with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive. We want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients. At Gecko Hospitality, you certainly have more choices As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Gecko Hospitality has your consent to communicate via SMS text message moving forward. Terms of Service are available at Privacy Policy can be found at Message and data rates may apply, depending on your mobile phone service plan. For more help reply “HELP” to your texts or you can opt-out by replying STOP Company Description Since 2000, Gecko Hospitality and its dedicated Franchise Partners and Recruiters throughout the United States have been pioneers in the hospitality recruiting industry. The value that Gecko Hospitality provides to its Clientele is evident in the advanced networking and technology skills our professional recruiters possess in identifying qualified restaurant professionals.\r\n\r\nAt Gecko Hospitality, we are passionate about making sure that every member of our recruiting team is familiar with our philosophies. In the same way that we learn about people when developing relationships and friendships, we want our people to have a sense of Gecko Hospitality's values and insight into our company's personality. With this insight comes a greater understanding of how values fit with Gecko Hospitality's values, why we do things the way we do as well as providing a basis for making decisions that are appropriate to those values. We all play a part in keeping these traditions and philosophies alive.\r\n\r\nWe want every member of our recruiting team to understand that we are only as good as how well we follow these philosophies on an every day basis. Gecko Hospitality is all about achieving results by being motivated. This motivation to achieve results comes from within. No one can motivate us, nor can we motivate anyone else. As leaders, all that we can do is provide an environment where people motivate themselves to achieve mutually beneficial goals. Along with this philosophy, each team member possesses the following traits for which we are proud: honesty, integrity, desire, determination, listening skills, rapid learning, responding in a timely manner, effective communication skills, thoroughness, empathy, compassion, and most of all we want every team member to have a strong work ethic that motivates them to produce superior results both for our candidates and for our Clients.\r\n\r\nAt Gecko Hospitality, you certainly have more choices\r\n\r\nAs part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Gecko Hospitality has your consent to communicate via SMS text message moving forward.\r\nTerms of Service are available at Policy can be found at and data rates may apply, depending on your mobile phone service plan. For more help reply “HELP” to your texts or you can opt-out by replying STOP