FRONT OFFICE MEMBER - Aledade : Job Details

Location: Faith Medical Center

Position: Front Office Member

We are looking to add an experienced full-time Front Desk Receptionist at a busy primary care practice in Charlotte, NC (Faith Medical Center). The ideal candidate will be able to multi-task, provide excellent patient experience and attention to detail, and work comfortably in a team environment.

Responsibilities

* Check in/out patients quickly and accurately

* Complete insurance verification

* Verify patient demographic information at the time of scheduling appointment and upon check-in

* Monitor and respond to patient and clinical staff messages

* Complete patient outreach

* Answer incoming calls

* Scan incoming documents

* Obtain co-pays and payments

* Maintain clean appearance of waiting area and front desk

Requirements

* Prior Front Desk experience in a medical setting preferred, not required.

* Excellent computer skills

* Excellent communication skills

* Experience with Electronic Health Record (Preferred)