Front Office/SB-38 Assistant - Council on Alcoholism and Drug Abuse : Job Details

Benefits:

• Dental insurance
• Health insurance
• Paid time off

The Council on Alcoholism & Drug Abuse (CADA) is seeking a Front Office Assistant for our SB-38 program in Santa Barbara to provide essential administrative support. As the first point of contact for clients, youll welcome them as they begin their journey with our services! This role offers a unique and fulfilling experience, working closely with counselors and gaining insight into the administration of court-referred substance use programs, along with our employee assistance program, SAVE. Youll be part of a dedicated team of Alcohol and Drug Counselors who assist individuals in the community seeking to restore their driving privileges or address workplace-related challenges through therapy. This position is an excellent opportunity to gain hands-on experience in customer service, data entry, client support, care coordination, and an understanding of laws related to multiple DUIs. Join a well-established nonprofit organization serving communities across the county! Qualifications:

• One year of Front Desk/Administrative Assistant experience.
• One year of Customer Service experience.
• Experience with Microsoft Office Suite.
• Experience working in a non-profit, social services setting.
• Strong communication skills with multi-line telephone systems.
• Excellent writing skills.
• Bilingual (English/Spanish) required.

Responsibilities:

• Types and files correspondence for Drinking Driver and Drug Diversion Programs.
• Provides administrative support to the Drinking Driver Program Director.
• Inputs client data and maintains case files.
• Schedules client-counselor appointments and compiles intake packets.
• Assists with preparing monthly county reports.
• Processes credit card, check, and cash payments for accounting.
• Coordinates with DUI programs statewide to manage transfer clients.
• Communicates with the California DMV Mandatory Actions Unit.
• Prepares and submits weekly financial deposits to Accounting.
• Supports the SAVE Program with scheduling and paperwork.
• Orders office supplies and manages printed materials.
• Maintains pamphlet library and conference room calendar.
• Distributes building keys and processes employee parking passes.
• Manages daily postage and compiles monthly postage reports.
• Assists staff with office inquiries and is knowledgeable about all CADA programs.
• Coordinates maintenance for office equipment and communicates repair needs with Facilities.
• Provides administrative support to additional departments at Canon Perdido as assigned.

This is a full-time position, 32 hours per week (Mon-Thurs, 10am-7pm). This is an in-person position, and a successful candidate would be required onsite in Santa Barbara. Compensation is dependent of the level of prior experience and qualifications, with a salary range of $20-$24, and a rate increase potential for bilingual (Spanish/English). In compliance with the California Department of Health Care Services, staff require an up-to-date Tuberculosis test during the duration of employment. If you need assistance to accommodate a disability, you may request an accommodation at any time. Please contact HR via email at [email protected] or via phone at (805) ###-#### with any questions.