Front Office Specialist I - TCP Cypress - Texas Children's Hospital : Job Details

We are searching for a Front Office Specialist at our Cypress location -- someone to coordinate and perform the scheduling of patients, receive and greet visitors, answer and handle incoming calls, coordinate the referral process, enter accurate billing information into system and transmit accurate claims. Think youve got what it takes? Ability to provide excellent customer service, to act in a professional manner, to type, to file, to use a multi-line telephone, computer, fax and copier Qualifications: HS diploma or GED 1-year related experience in an office like setting Demonstrates SMILES and AIDET philosophies to patients, families and coworkers Acknowledges the customer Identifies self Gives customer a time expectation Keeps customers informed by explaining all tasks, processes and procedures Thank the customer Adheres to Standards of Behavior Tasks are measured by observation of evaluator Responsibilities: Greets patients and visitors upon arrival utilizing Creating SMILES philo...Specialist, Office, Healthcare, Business Services, Patient, Electronic