Front Office Specialist I - TCP University Park - Texas Children's Hospital : Job Details

We are searching for a Front Office Specialist in Austin, TX someone who works well in a fast-paced setting. In this position, you will coordinate and perform the scheduling of patients, receive and greet visitors, answer and handle incoming calls, coordinate the referral process, enter accurate billing information into the system and transmit accurate claims. 2911 Medical Arts Square Suite 7 Austin, TX 78705 Job Duties & Responsibilities Greet patients and visitors upon arrival utilizing Creating SMILES philosophies and AIDET principles Assist patients with check in/check out Answer telephone within three (3) rings and directs calls per practice protocol Document complete and error free messages in telephone encounter and routes to appropriate area per practice protocol Enter hospital charges into electronic billing system with 100% accuracy and within timelines established by practice protocol Assess patients eligibility for referral by verifying coverage with payer prior to initi...Specialist, Office, University, Practice, Healthcare, Business Services, Patient