FT CUSTOMER CARE SPECIALIST - WORK FROM HOME - At Home Group : Job Details

[Customer Service / Remote] - Anywhere in the U.S. / Competitive Pay - As a Customer Care Specialist you'll: Help customers through the website, direct email, chat, phone calls, and communication from stores throughout each day; Troubleshoot and resolve customer issues, collaborating with other teams to enhance the overall customer experience; De-escalate customer service issues by addressing concerns and frustrations promptly and thoughtfully, turning negative experiences into positive outcomes; Ensure continuous follow-up with customers until their issue is fully resolved...Hiring Fast >>