FT CUSTOMER SUPPORT ADVOCATE I - WORK FROM HOME - ACT Education : Job Details

[Customer Service / Call Center / Fully Remote] - Anywhere in U.S. / Competitive pay / Medical, dental & vision / 401k / PTO / Equipment provided / Multiple positions available - As a Customer Support Advocate you'll: Handle inbound and outbound customer service interactions (approximately 15-20 calls/day) with the goal of one call resolution; Ask meaningful questions and use problem resolution skills to clarify the customer's issue, determine the cause of the problem, select and explain the best solution, expedite correction or adjustment, follow up to ensure resolution and document tickets...Hiring Fast >>