FT CUSTOMER SUPPORT SPECIALIST - WORK FROM HOME - Sonova : Job Details

[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $26-hr/ Medical, dental and vision / 401k match / PTO / 4 day work week - As a Customer Support Specialist you'll: Serve customers via phone, fax, mail and/or email by determining requirements, answering inquiries, resolving problems, fulfilling requests, maintaining client database, and customer profiles; Resolve problems by clarifying issues, researching and exploring, coming up with alternative solutions, implementing solutions, and escalating unresolved problems; Redirect complex or specialized concerns to the appropriate team for follow-up...Hiring Fast >>