Full Time Resident Services Assistant - Bishop Gadsden : Job Details

Full Time Resident Services Assistant4 days per week, 30 hours per weekAt Bishop Gadsden, we pride ourselves on providing compassionate and comprehensive care to our residents. Located on James Island, SC and we are a not-for-profit, faith-based retirement community, affiliated with the Episcopal Church. Bishop Gadsden is known as the Southeast's leading life care retirement community. We are located just 10 minutes from downtown Charleston!As the Resident Services Assistant at Bishop Gadsden, you will enthusiastically provide services and assistance to the residents of Bishop Glen, Bishop Gadsden's state of the art Healthcare/Rehab Center. This service-oriented position provides resourceful administrative support to the entire Community Life Services Department!A Typical Day:

• Provide support to family members and residents during transitions by welcoming, orienting, and mentoring about their new home.
• Communicate with team members and resident's new resident move-in information
• Assemble, edit and deliver Gadsden Glen resident handbook and Gadsden Glen and community directory
• Assist with guest room reservations for the Campbell Suite and Mettler Suite.
• Create, modify, manage, confirm, or cancel any guest reservations for residents and family members in need of assistance with the online portal.
• Promote, advise, and guide residents when billable services are appropriate
• Maintain, promote, advise, and guide residents when billable services are appropriate and provide monthly invoicing spreadsheets of said billable services.
• Monitor, edit, and create BG-Life database to ensure accuracy maintaining resident and team member changes, phone numbers, emails, biographies, apartment numbers
• Educate, set up and communicate of user information of BG-Life app for new residents and team members
• Assist with project production for various departmental and organizational needs as necessary to include: Marketing materials, brochures, and organizational handouts.
• Support and aid with Gadsden Glen activities as needed
• Attend and participate in department and campus meetings to include: Safety, QI and Technology committees.

What We Need In a Candidate:

• College degree or equivalent combination of education and experience
• 3-5 years' experience as an activities professional working with elderly
• Ability to direct daily activities with little or no supervision
• Proficient with computer programs to include Microsoft Office
• Valid SC driver's license with no violations within three (3) years
• Ability to lift and/or carry weights of up to 50 pounds.
• Ability to sit, stand and walk for extended periods of time.

What A Candidate Can Expect From Us:

• Dental/Vision Insurance
• 401(k) Matching Retirement Plan
• Generous Paid Time Off (PTO) and ability to cash in unused PTO
• Free 24/7 TELADOC for team member and household
• Wellness Programs and Facilities with discounts on personal training and massage therapy
• Access to and discounted BG Spa Services
• Employee Assistance Program (EAP)
• Scholarship Opportunities for Education and Student Debt Payoff
• Company paid CPR/AED classes
• Monthly Employee Appreciation Celebrations/Giveaways
• Annual Nursing Awards
• Free Onsite and close proximity parking
• Holiday Pay (9 holidays) paid at time and ½ for hourly team members
• Possible End-of-the-Year Bonus for all team members