Full-Time Servers - The Paradies Shops : Job Details

DUTIES AND RESPONSIBILITIES

All Paradies Lagarde?re positions, including the Server, require that you embody a positive company image by providing courteous, friendly, and efficient service with a smile to customers and team members at all times. You must embrace our family culture by following our core values, TRIFIC (Trust, Respect, Integrity, First-Class, Innovation, Commitment), recognize and satisfy all restaurant guests as well as be accountable to the Company and Restaurant Managers.

The following are intended as basic requirements. Success will come to the individual who can expand upon these job requirements and truly provide a memorable experience. These requirements/functions may change throughout their employment.

* Must have a passion for the guest!

* Must say Yes , Please , and Thank You !

* Must smile often!

* Exceed First Class Service standards and behavior with every guest, business partner, and peers.

* Maintain a professional company image by adhering to all grooming and uniform guidelines, including slip

* resistant shoes.

* Treat guest and peers in accordance with the core values of the company and FEAST (Food, Excellence, Attitude,

* Service, Team)

* Warmly greet and acknowledge guests promptly.

* Present the menu, answers questions, and makes suggestions regarding food and service.

* Engage with guests in a friendly and professional manner. Create a lasting first and last impression.

* Knowledgeable and enthusiastic about the restaurant's menu, it's ingredients, flavor profiles, portion sizes, and

* preparation methods.

* Observe guests to respond to any additional requests and determine when the meal has been completed.

* Totals bill accurately and accept payment following established guidelines.

* Process all point of sale transactions in a quick, efficient manner while complying with the company's Cash Handling and Loss Prevention Standard Operating Procedures.

* Know all specials on a shift by shift basis as well as all liquor, beer, and wine products, and all menu items and desserts.

* Build guest loyalty and enhance selling skills through the use of available training materials.

* Works together with fellow employees and management to ensure that all guests have the best experience

* possible.

* Following our service standards which requires having a positive attitude and the ability to work well under

* pressure with cooks and other staff.

* As a server, we expect that you assume the role of a salesperson with a commitment to upsell, increase check

* average, compete in sales incentives, and promote the brand.

* Maintain a clean organized work environment

* Support other areas of the restaurant as requested, such as seating customers, answering telephones, stock

* work, cleanup, and documentation.

* Responds appropriately to guest concerns.

* Complete all side work duties which may include sweeping and mopping.

* Enthusiastically supports decisions once they have been made by management.

* Accountable for compliance with all local, state, federal laws, and regulations including those relating to food

* safety.

* Other duties as assigned.