Job Location : Hanover,PA, USA
About the Role
In this role, you will execute sales floor merchandising, pricing and recovery and deliver excellent customer service.
What You'll Do
+ Execute store merchandising standards following merchandise and visual guidelines for product presentation in a timely and accurate manner
+ Remerchandise and replenish salesfloor as necessary based on sell through and seasonal changes with a focus on customer experience
+ Engage customers by greeting them and offering assistance with products and services
+ Execute pricing activities (e.g., price changes, sign changes, ticketing) accurately and in a timely manner
+ Prevent loss by following all product protection standards
+ Support and partner with other associates on merchandising incoming product
All associate roles at Kohl's are responsible for:
+ Acting with integrity, honesty and fostering teamwork in an engaged and inclusive culture
+ Exercising good judgment and discernment when making decisions; taking appropriate partners as needed
+ Demonstrating a customer service mindset, anticipating customer needs and satisfactorily resolving issues
+ Supporting point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience
+ Meeting or exceeding individual goals (e.g., productivity, credit, loyalty)
+ Accomplishing multiple tasks within established timeframes
+ Following company policies, procedures, standards and guidelines
+ Maintaining adherence to company safety policies for the safety of all associates and customers
+ Receiving, understanding and proactively responding to direction from supervisors/managers and other company personnel
+ Other responsibilities as assigned
What Skills You Have
Required
+ Excellent customer service skills and ability to multi-task with strong attention to detail
+ Verbal/written communication and interpersonal skills
+ No retail experience required
+ Must be 16 years of age or older
+ Flexible availability, including days, nights, weekends, and holidays
Preferred
+ Client facing retail or service industry experience
Pay Starts At: $14.00