Full Time Teller - Oswego - Old Second Bancorp : Job Details

Provides quality, personalized customer service (greeting/closing, uses customer name, telephone etiquette, error resolutions, and written communications). Meets or exceeds established customer service expectations including manager observations. Processes checking and savings deposits/withdrawals by adhering to policies and procedures including ensuring proper endorsements, negotiability of item, validity of identification, and availability of funds. Processes various types of payments and orders according to policy and procedure including loan payments, real estate tax payments, money orders, and cashiers checks. Counts, proves, and packages currency according to policy and procedure. Balances cash drawer and researches all teller differences within the specified timeframe. Effectively uses technology in order to accurately complete customer transactions. Participates actively in the branches efforts to reach assigned sales referral goals through meeting assigned individual goals. P...Teller, Customer Service, Sales, Payment