Job Description: Essential Functions:
- 50% Research and improve operations by examining and researching systems problems by obtaining facts, analyzing problems/identifying root cause recommending and facilitating resolution.
- 20% Supports operations systems by providing operating information to customers; answering questions; providing training.
- 20% Contributes to operations analysis and organization success by welcoming related, different, and new requests; helping others accomplish job results, development of Standard Operating Procedures (SOP) and other essential documentation.
- 5% Verifies operations systems by developing testing methods; conducting and documenting tests.
- 5% Improves operations analysis job knowledge by attending training sessions; reading technical publications.
Education Details:
Experience:
- 2 years experience in (level 2 or above) operational role.
- In Lieu of Education.
- In lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.
Preferred Qualifications: Knowledge, Skills and Abilities:
- bility to recognize, analyze, and solve a variety of problems.
- Highly proficient in Microsoft Office and similar applications.
- Organized, detail-oriented while meeting strict deadlines.
- Excellent communication skills both written and verbal.
- Demonstrate ability to work independently.